Clear and simple: book with peace of mind!
The cancellation guarantee is optional, but recommended. It entitles you to a full or partial refund if your stay is cancelled, as follows:
- 100% of the amount paid1 if cancellation takes place 30 days before the start of the stay.
- 50% of the amount paid1 if cancellation takes place 15 days before the start of the stay.
- 25% of the amount paid1 if cancellation takes place between 15 and 2 days before the start of the stay.
- No refund if cancellation takes place less than 2 days before the start of the stay or if the customer does not show.
1. After deduction of the administration and cancellation guarantee fees
- Rentals (mobile home, tent): €35 per stay
- On the campsite side (pitches alone): €30 per stay
The cancellation guarantee is only available at the time of booking and must be paid for in full and immediately. The administration and cancellation guarantee fees shall not be refunded or deducted from the price of your stay. No refund shall be given if you did not take out the cancellation guarantee when making your booking.
No refund shall be given if the balance of the stay has not been paid on time (one month before arrival). When the stay has started, no refund is possible.
No refund shall be given in the case of late arrival or early departure, regardless of the reasons.